Account

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30 articles in this collection
Written by Chris Burke
Billing

How to access my billing

Billing allows you to see all charges and credits, manage refunds and edit other payment settings
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Written by Chris Burke
Updated over a week ago

What is Stripe and how to use it

We make it easy for you to receive payments for activities that you host with HulaHub
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Written by Chris Burke
Updated over a week ago

How to add and edit my payment cards

We let you store and use multiple payment cards for chargeable HulaHub features and activities
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Written by Chris Burke
Updated over a week ago

Where can I see my transactions

We keep a record of all your transactions which is both searchable and downloadable
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Written by Chris Burke
Updated over a week ago

What are subscriptions

HulaHub has various plans which you can subscribe to, some with added benefits and features
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Written by Chris Burke
Updated over a week ago

Understanding the service charge

The service charge covers the cost of our payment processing and helps us build up the HulaHub leisure community
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Written by Chris Burke
Updated over a week ago

How to add my VAT details

We itemise VAT amounts on invoices and credits for VAT-registered businesses
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Written by Chris Burke
Updated over a week ago

How to request a refund as a joiner

We hope you'll never need to request a refund, but we make it simple if you do
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Written by Chris Burke
Updated over a week ago

How to manage a refund request as a host

We hope you'll never need to give a refund, but we make it simple if you do
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Written by Chris Burke
Updated over a week ago